Support Specialist

Airtm logo Airtm

Job Description

About Airtm

Airtm exists because money in Latin America is broken. It constantly loses its value making it difficult for people to preserve their wealth and to participate in the global economy. Our mission is to free Latin America's money by giving everyone in the region a globally connected dollar account. With Airtm anyone can save, spend, send and receive dollars as if they were in the United States. More than two million have already signed up for financial freedom. With your help building and operating our Controllership and Financial Operations functions  we will be able to give financial freedom to another 98 million.

About the role

The commOps support team is responsible for attending and resolving the needs of our users, relying on procedures and tools provided by Airtm, to ensure that we comply with all applicable operational requirements and best practices of our operation.

What you’ll be responsible for

-Respond and solve the needs of our users through ticketing packages 

-Achieve the objectives set by your team based on the operation

-Report immediate and prioritized needs of our users

-Fulfill a working day

-Attend team meetings.

Experience, skills & stack required

-Experience in customer support with technology programs

-Availability of schedule

-Have computer equipment and stable internet access

-Demonstrated analytical, empathic skills and teamwork

-Curiosity and proactive

Preferred Qualifications 

-Familiarity with cryptocurrency

-English speaker  

Airtm exists because money in Latin America is broken. It constantly loses its value making it difficult to preserve your wealth and very difficult to participate in the global economy. Exchange rates are horrible.

Our mission is to give every Latin American a globally connected dollar account. With Airtm anyone can Save, Spend, Send and Receive dollars as if they are in the USA. More than a million already gained financial freedom.

We need to give everyone access to Airtm, now. We need you. Come join us.

Note Postion is open for Latin America 

Register to Apply

Please let Airtm know that you found this job role on

Similar Jobs

MEXC logo

Korea Customer Service at MEXC

$2,000 - $2,500
customer service - cryptocurrency - trader - mexc
57 days ago
MEXC logo

Customer Service Officer at MEXC

$1,000 - $2,000
Customer Service Night Shift
68 days ago logo

Senior Product Designer (PH) at

Product Figma Principle ProtoPie
139 days ago
Binance logo

Customer Service Trainer - Training Design at Binance

Customer Service Training India
140 days ago
Fortress Trust Company logo

Customer Operations Specialist at Fortress Trust Company

Customer Service Las Vegas OnSite
142 days ago
Treasure logo

Social Media Manager at Treasure

Social Media Manager TikTok Youtube Web3
144 days ago
Gemini logo

Associate, Customer Support at Gemini

$66,000 - $84,000
Customer Support Zendesk
145 days ago
Rarible logo

Customer Success Specialist at Rarible

English ZenDesk Entry Level Web3 NFT
148 days ago
CoinFlip logo

Training Manager – Customer Service at CoinFlip

Customer Service Onsite Chicago
149 days ago
CoinFlip logo

Customer Support Agent (French/English Speaking) at CoinFlip

Customer Support French English
150 days ago