Social Community Lead

Metaplex Studios logo Metaplex Studios

Job Description

Metaplex Studios

Metaplex Studios is the official standard for Solana NFTs and the largest NFT ecosystem in the world. In less than one year since launch, we have experienced massive growth with over 11 million NFTs created using the Metaplex protocol, facilitating over $2.6 billion in commerce for developers and creatives of all kinds. Solana’s energy efficiency, low cost, and fast transaction speeds provide a unique opportunity now to build a future for NFTs as the infrastructure for an increasingly broad scope of use cases; it has already been used for over 85k projects in gaming, arts & collectibles, marketplaces, developer tools, and more.

On a mission to empower creators, Metaplex champions a world full of diverse perspectives, creativity and art. For this to be possible, creators must have increased access to their audience, powerful tools that are easy to use, and be able to retain more financial benefits from the sales and use of their work. We believe tokens and blockchain technology are a critical tool for this purpose. For more information, visit

Social and Community Lead

The Marketing Team seeks a passionate leader to define what Community means at Metaplex Studios and ensure we are supporting and growing our ecosystem to the fullest. Metaplex tools, smart contracts, programs and standards make it easier to create and launch digital assets on Solana. We have nurtured some of NFT collectors’ favorite projects and expanded protocol solutions to become a force in web3 creative development - recently welcoming non-technical creators to the party with the launch of our no-code Creator Studio. This role reports to the CMO and is an important hire to foster two-way communication across key audiences and activate our brand champions.

In this newly created position, you will:

  • Oversee management and growth of our social channels including Twitter, Instagram and Discord as well as emerging technologies
  • Define the value, workflow, operations and metrics of our cross-functional community team, and manage teammates
  • Develop tools and systems to speak ‘one to many” including lunch & learns, education modules and an event strategy for creators, developers and the ecosystem
  • Build and execute playbooks for customer listening and response and international market activation
  • Work closely with Developer Relations and Partnerships to connect dots throughout our community and ensure nascent builders are consistently supported on their journey to become long-term entrepreneurs and Metaplex partners
  • Work closely with the Marketing team and stakeholders across Leadership, Product, Partnerships, Legal and various audiences to ensure we speak with one voice and tailored messaging
  • Serve as the voice of the web3 community and an advisor in moments of crisis

The right candidate has:

  • An innate drive to listen, teach and connect with a broad spectrum of people, from web2 to web3
  • Deep understanding of the conversations and cultural nuances happening within NFTs cross-chain and the Solana community
  • Ability to understand highly technical concepts and can translate into common language that captures audience mindshare
  • World-class writing ability. You relish the challenge of succinct and compelling writing and have proven experience tailoring messages to niche audiences
  • Comfort with high visibility, building in public
  • Experience building systems and flexible processes that connect teams internally and help move business operations forward
  • Satisfaction when finding opportunities and solutions in an often ambiguous and hypergrowth environment
  • A lit Twitter account


This is a fully remote position; however, candidate is expected to work US hours.

  • Experience in web3 and passion and knowledge of Solana NFTs required
  • 8-10+ years of experience in digital community management, marketing or communications
  • Native English speaker
  • Experience managing a budget required
  • Willingness to appear on camera and be a spokesperson for Metaplex as needed
  • An enthusiasm to roll up your sleeves and build and execute the Creator/Collector Community function while nurturing the Developer Community work already in play

What You’ll Get From Doing It.

  • Competitive compensation.
  • Medical, dental and vision premiums paid 100% by Metaplex.
  • $4K stipend for technology.
  • Remote organization. Work anywhere in the U.S.
  • Unlimited vacation.
  • Your very own NFT avatar when you join.
Register to Apply

Please let Metaplex Studios know that you found this job role on

Similar Jobs

Xapo Bank logo

Customer Success Advisor (Remote - Work from Anywhere) at Xapo Bank

English Customer Success Zoom
1 day ago
Nume Crypto logo

Applied Cryptography Engineer at Nume Crypto

Engineer Cryptography SNARK STARKs
2 days ago
Toku logo

Head of Customer Success at Toku

Customer Support Customer Success Remote US
4 days ago
MoonPay logo

Customer Operation Analyst APAC at MoonPay

Customer Operations English APAC Zendesk
4 days ago logo

Customer Solutions Leader (PH) at

Hybrid Philippines Customer Solutions
5 days ago
OKX logo

Specialist, P2P Dispute (Arabic Speaker) at OKX

English Arabic Specialist P2P
6 days ago
Nansen logo

Customer Success Manager at Nansen

Customer Success Manager DeFi NFT Web3
7 days ago
CoinFlip logo

Customer Support Agent at CoinFlip

Onsite Customer Support Customer Service Chicago Spanish
13 days ago

Customer Success Manager at ZEBEDEE

CRM Customer Support Customer Success
15 days ago
Bitpanda Pro logo

Customer Care Team Lead & Enablement at Bitpanda Pro

Customer Support Customer Care Zendesk English German Austria
27 days ago