Senior Application Support Engineer

Crypto.com logo Crypto.com

Job Description

  • Ensure maximum uptime for multiple production systems
  • Provide L1 and L2 application production support to internal users for the trading, data processing, and IT operations
  • Perform system operation and administration tasks, including checking and monitor multiple systems performance on a daily basis
  • Work closely with internal users to investigate and resolve production system issues, and communicate system enhancement /bug fix requirements to multiple engineering team
  • Coding for manual tasks automation and system automation
  • Experience to define SLA and OLA with different stakeholders and documentation
  • Hand-on for incident management, change management and response management and write RCA reports.

Crypto.com focuses on Information Services, Internet Infrastructure, Cryptocurrency, and Blockchains. Their company has offices in Hong Kong, Singapore, and United States. They have a very large team that's between 1001-5000 employees.

You can view their website at https://www.crypto.com/en/index.html or find them on Twitter, Facebook, and LinkedIn.

Register to Apply

Please let Crypto.com know that you found this job role on CryptoJobs.gg

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