Korea Customer Service


Job Description

Job Responsibilities:

1. Responsible for receiving inquiries from users through online customer service tools and answering users' concerns;

2. Timely feedback on the problems existing in the process, collect and sort out problems;

3. Proficiency in Korean and English. Chinese ability is preferred;

4. Strong business sensitivity, able to grasp essential business concepts after receiving training. Financial knowledge and experience are preferred;

5. Brainstorm obstacles in user experience, dig out user needs, and promote problem-solving and process optimization;

6. Able to adapt to shift work. / Able to adapt to long night shift work.

Job Requirements:

1. Good logical thinking ability, able to judge the real needs of users;

2. Enthusiastic about customer service, responsible for customer experience, and able to provide comprehensive problem solutions;

3. Effectively adjust communication methods and styles according to different objects;

4. Have self-management skills and be able to work independently in a fast-paced environment that is constantly changing;

5. Good learning ability, good at discovery and self-summarization;

6. Have experience in providing support to customers, and the support methods include telephone, email, work order, and online chat service;

7. Good at communication, good expressive ability, strong affinity, hard-working, good pressure-bearing ability;

8. Korean fluency is required, Chinese and English can be used as working languages preferred.

Register to Apply

Please let MEXC know that you found this job role on CryptoJobs.gg

Similar Jobs

MEXC logo

Customer Service Officer at MEXC

$1,000 - $2,000
Customer Service Night Shift
59 days ago
Coins.ph logo

Senior Product Designer (PH) at Coins.ph

Product Figma Principle ProtoPie
130 days ago
Binance logo

Customer Service Trainer - Training Design at Binance

Customer Service Training India
131 days ago
Fortress Trust Company logo

Customer Operations Specialist at Fortress Trust Company

Customer Service Las Vegas OnSite
133 days ago
Treasure logo

Social Media Manager at Treasure

Social Media Manager TikTok Youtube Web3
135 days ago
Gemini logo

Associate, Customer Support at Gemini

$66,000 - $84,000
Customer Support Zendesk
136 days ago
Rarible logo

Customer Success Specialist at Rarible

English ZenDesk Entry Level Web3 NFT
139 days ago
CoinFlip logo

Training Manager – Customer Service at CoinFlip

Customer Service Onsite Chicago
140 days ago
CoinFlip logo

Customer Support Agent (French/English Speaking) at CoinFlip

Customer Support French English
141 days ago
Binance logo

Customer Service Agent - Merchant Team at Binance

Customer Service Indonesia Remote
152 days ago