Customer Service Representative | Blockchain

BingX logo BingX

Job Description

About the job

About BingX

  • One of the head cryptocurrency exchanges!
  • An international digital service financial institution with branch offices in North America, Canada, the EU & Singapore.
  • One of the top 10 cryptocurrency trading platforms!
  • A crypto social trading exchange that offers spot, derivatives and copy trading services to more than 100 countries worldwide.
  • Access to the fast-growing cryptocurrency market connecting them with expert traders through an investment platform.


As a first trading platform that connects high-level traders with regular users; More than 3,000 of the world's outstanding traders have joined and settled in; BingX is committed to making crypto trading easy to use and benefit more users. Within two years, our platform has supported Over 10

Native Languages, serving users from over 100 countries and regions, globally. We aim to become the first go-to Social Trading Network for the increasingly hyperconnected world.


Our current vacancy | Full-time | Long-term | Remote




  • Handle high amounts of live chat and incoming emails;
  • Identify and evaluate customers’ needs to deliver satisfaction;
  • Provide accurate, valid and comprehensive information;
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution;
  • Follow communication procedures, guidelines, and policies;
  • Go the extra mile to engage customers.




  • 1+ years experience of proven customer facing experience or experience as a customer service representative;
  • Strong ability in using IT for professional use and can handle somewhat technical queries from customers;
  • Exceptional written communication skill and a good listener;
  • Ability to multi-task, prioritize, and control time effectively;
  • Knowledge of the cryptocurrency/blockchain field is a big plus;
  • Fluent in French & English, competency with a third language is an added advantage;
  • Willing to work weekends and irregular hours which will include night shifts.



Working at BingX

  • Be part of the future of finance technology and achieve meaningful goal
  • Great career development in fast-growing company
  • Market competitive salary
  • Follow your local vacation and other benefits
  • Professional development
  • Join an international and diversified team
Register to Apply

Please let BingX know that you found this job role on

Similar Jobs

MEXC logo

Korea Customer Service at MEXC

$2,000 - $2,500
customer service - cryptocurrency - trader - mexc
57 days ago
MEXC logo

Customer Service Officer at MEXC

$1,000 - $2,000
Customer Service Night Shift
68 days ago logo

Senior Product Designer (PH) at

Product Figma Principle ProtoPie
139 days ago
Binance logo

Customer Service Trainer - Training Design at Binance

Customer Service Training India
140 days ago
Fortress Trust Company logo

Customer Operations Specialist at Fortress Trust Company

Customer Service Las Vegas OnSite
142 days ago
Treasure logo

Social Media Manager at Treasure

Social Media Manager TikTok Youtube Web3
144 days ago
Gemini logo

Associate, Customer Support at Gemini

$66,000 - $84,000
Customer Support Zendesk
145 days ago
Rarible logo

Customer Success Specialist at Rarible

English ZenDesk Entry Level Web3 NFT
148 days ago
CoinFlip logo

Training Manager – Customer Service at CoinFlip

Customer Service Onsite Chicago
149 days ago
CoinFlip logo

Customer Support Agent (French/English Speaking) at CoinFlip

Customer Support French English
150 days ago