Client Account Manager

TabaPay logo TabaPay

Job Description

Who We Are

The world is moving towards instant digital payments and TabaPay is leading the way. We help thousands of Fintechs in the US and Canada instantly move money in and out of accounts and we are actively expanding into other countries. Our customers represent the hottest verticals in the financial service industry such as neobanks, challenger brokers, crypto traders, gaming and wallets. TabaPay is a highly profitable rocketship that processes billions of dollars each year. To learn more visit

If the opportunity described below excites you, we encourage you to apply even if you do not meet all the qualifications.

TabaPay is currently hiring a Client Account Manager to add to our rapidly growing Client Success organization. As a Client Account Manager, your primary responsibility will be to develop and maintain strong relationships with our key clients helping to grow the existing business. This will be achieved by working closely with each client emphasizing a strong client connection, providing valuable insights, and giving personal account support. You will serve as the focal point for all information and communication on critical client issues and will be responsible for managing many aspects of the client’s interaction with the company (technical, workflow, customer support, risk, billing, etc.) A successful Account Manager understands TabaPay’s strategic direction, identifies new opportunities within existing clients, and knows when and how to collaborate with Sales, Product, Finance, or other teams at TabaPay.

How You Will Make an Impact:

  • Responsible for developing strategic relationships and managing the overall program health for a defined portfolio of clients
  • Achieve scalable and sustained growth by proactively engaging with clients to drive organic revenue growth and optimize the adoption of new products and features
  • Partner with clients to develop account strategy, build trust and demonstrate the value of TabaPay and our products
  • Gain an intimate understanding of clients’ programs, competitive landscape, and business goals
  • Prevent churn by uncovering and addressing service roadblocks and managing clients’ health
  • Manage and coordinate support teams to complete servicing activities
  • Review key reports and metrics related to the program and analyze the data and discern any issues or opportunities
  • Conduct effective routine conversations and presentations for clients (e.g. Business Reviews)
  • Train and educate clients on TabaPay’s new products and features
  • Work closely with the Client Success Specialist to ensure that tasks to support the health of the client are done timely and accurately (e.g billing questions, service inquiries, technical troubleshooting etc.)
  • Desire to be hands-on and dive deep into operational details to help solve any client-related issues
  • Know when to properly escalate existing client issues to senior leadership to ensure accurate resolution and cross-functional prioritization
  • Assist VP, Strategic Accounts with mentoring and coaching the Client Success Specialist


  • Bachelor’s degree preferred
  • Minimum of 5+ years in payments industry experience, and in building & managing client relationships
  • Excellent communication and relationship-building skills
  • Excellent presentation skills and ability to communicate with C-level business executives
  • Experience in early-stage products, markets, and companies preferred
  • Self-driven, motivated and results-oriented
  • Passionate about creating a positive impact for TabaPay and our clients
  • Challenging the status quo is your second nature


  • TabaPay offers the following benefits:
  • 100% employer-paid health care insurance including medical, dental, vision, and life insurance (for employee only)
  • Employer 401K Matching
  • Generous and Flexible PTO
  • Remote and work from home options

EEO Employer: TabaPay is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.

The pay range for this position is $95,000-$105,000; however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Register to Apply

Please let TabaPay know that you found this job role on

Similar Jobs

Supply Agency logo

Become Our Next Trader | Remote at Supply Agency

crypto trader
118 days ago
Binance logo

Compliance Risk Specialist - APAC at Binance

Risk Compliance South East Asia APAC
204 days ago
MoonPay logo

Customer EDD Risk Analyst at MoonPay

Risk EDD Analyst Poland
207 days ago
OKX logo

Specialist, Customer Due Diligence at OKX

AML Finance English Malaysia
214 days ago
Legend Trading logo

General accountant - Apprenticeship at Legend Trading

Apprenticeship France Hybrid Accountant
219 days ago
OP Labs logo

Growth Marketing Manager at OP Labs

Growth Marketing NFT Web3
221 days ago logo

Treasury Manager (SH) at

Treasury Manager China
223 days ago
BitGo logo

Accounts Receivable and Billing Manager at BitGo

$150,000 - $170,000
Finance Accounting Billing
224 days ago
Binance.US logo

Intern (Finance) at Binance.US

Internship Finance
228 days ago
Parity Technologies logo

Account Manager at Parity Technologies

Account Manager OnSite
230 days ago